Disclaimer & Privacy

H+C and Spiegelapp cookie policy

Cookies
Our website uses cookies. Cookies are small text files that websites can use to improve the user experience. We use cookies to ensure that our website functions correctly, to offer social media features and to analyse our website traffic. By clicking “Accept”, you confirm your acceptance of the use of cookies as described in our privacy statement.

Your consent
By law, we may only store cookies on your device if this is strictly necessary for the use of the website. We require your consent for all other cookie types. This website makes use of various cookie types. Some cookies are placed by third-party services that are shown on our website. You can change or withdraw your consent using the cookie statement on our website at any time.

You can find more information about who we are, how you can contact us and how we process personal data in our privacy policy. Your consent applies to the following areas: h-c.nl and spiegelapp.nl.

Privacy statement

Your privacy is important. In this statement, we explain how we handle your personal data. Personal data includes information such as your name and e-mail address. This statement explains which personal data we collect and what we use your data for. We also explain the rights you have. If you have any questions after reading this statement, please contact us.

The two purposes of data collection

1.    Sending the knowledge newsletter. You can subscribe to our knowledge newsletter on our website. By entering your personal data (your first name, surname and e-mail address), you grant us explicit consent to use the data you entered to send you the knowledge newsletter.

2.    Collecting general, anonymised visitor data for our site, including the most frequently visited pages, how long someone stays on a page etc. Using this information, we can improve the website and gain a better understanding of which information is interesting to visitors. We can then use the general, anonymised data we collect to place more targeted information on our website.

How long do we store your personal data?
When you subscribe to our knowledge newsletter, we will store your personal data (your first name, surname and e-mail address) for as long as you remain subscribed. You can unsubscribe from the newsletter at any time by clicking on the link at the end of each newsletter.

Securing your data
We have implemented technical and organisational measures to prevent the theft, loss or other unauthorised use of your personal data. We use secure connections and encryption to protect the communication between our website and our visitors. We have also implemented appropriate physical and logical access control measures and we have signed data processing agreements with our suppliers.

Who has access to your personal data?
We send our knowledge newsletters using Mailchimp. Mailchimp never uses your personal data for their own purposes. Mailchimp uses internet technologies that track when e-mails are opened and read. Our communications officers can see and use your personal data and the general anonymised visitor data from the website to improve the communication sent by H+C.

Your rights
You have the right to view the personal data about you that we have in our possession. If this information is incorrect, you may ask us to correct it. You have the right to limit or withdraw your consent for the use of your personal data. You also have the right to data portability. This allows you to easily transfer your personal data to another supplier of a similar service. If you wish to exercise your rights, contact us on +31 70 3469205 or send an e-mail to hallo@spiegelapp.nl. We will first verify that you are the person you say you are. We will not release information without confirming this.

What do we do with cookies?
Our website uses cookies. Cookies are small text files that we can use to improve our website. We only use (essential) functional and analytical cookies. We do not process any of your personal data when these functional and analytical cookies are used.

Complaints, questions, suggestions for improvement?
If you have any complaints, questions or suggestions for improvements in relation to the data processing on our website, please let us know by contacting us at e-mail. You are also entitled to submit a complaint directly to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

Third party privacy policies
This privacy statement does not apply to the websites of third parties that we have linked to on this site. We are not responsible or liable for the way they handle your personal data. We advise you to always read the privacy policies on these websites.

Read this statement regularly

This privacy statement is subject to change. The most recent version can be found here. We advise you to read this statement regularly, particularly before submitting your personal data to us.

Disclaimer and privacy statement

Disclaimer
Hauptmeijer en Clotscher BV (hereinafter H+C) has prepared this website with care and strives to provide correct, complete and current information with the objective of informing visitors to the site about the products and services of H+C and the Spiegelapp. No rights may be derived from the information on this website. H+C reserves the right to amend this information at any time without notice.

Deficiencies arising due to human error or technical faults may nevertheless occur. In such situations, H+C cannot guarantee the accuracy or completeness of the information offered, nor that it is up to date. H+C explicitly disclaims all liability for any inaccurate, incomplete or out-of-date information on this website.

H+C continually strives to ensure that this website functions correctly and remains accessible. This partly depends on third parties. As a result, we cannot guarantee that the website will be available or will function correctly at all times. We ask for your understanding and point out that H+C accepts no liability for any damage that may arise as a result of reduced or temporary interruptions to the availability of the website.

The entire website makes use of Javascript, including the contact form.

Third party information
The H+C website makes use of content from third parties, including widgets, plug-ins and embedded content. The H+C website also makes use of hyperlinks to third-party websites to help visitors find more information. The use of such links is at your own risk. H+C has not evaluated the accuracy, reasonableness or completeness of the information on these websites, nor whether it is up to date. H+C accepts no liability whatsoever for the information, the functionality, the use of cookies or privacy policy of these websites.

Cookies
H+C only makes use of functional cookies on this website. These are necessary for the correct operation of the website. A cookie is a small file stored on the hard drive of your computer. We are not required to ask visitors for their consent to use these cookies.

Statistics
H+C uses Google Analytics (a statistical package), cookies and web server logs to analyse the behaviour of visitors. This information is only used to optimise the website. 

The collected information comes from the standard settings in Google Analytics: 

• Which pages are visited most often and for how long?
• Where do visitors leave? 
• How did visitors find the website? 
• Which search terms were used to find the website?
• Where do the visitors come from (categorised by country, place or language)?
• How often is the website visited and how many of the visits are new or returning visitors?
• Which operating systems do visitors use (e.g. laptop, mobile, other device)?
• Which screen resolutions are used (mobile)?
• Which service providers are used (mobile and desktop)?

Copyright
H+C retains the intellectual property rights to all information on this website (text, graphical material and logo). Copying, publishing, distributing or duplicating this information is not permitted without the prior written permission of H+C.

Privacy statement
H+C respects your privacy and is the data controller within the terms of the General Data Protection Regulation (GDPR). We have implemented all reasonable, appropriate security measures required to protect your data against unauthorised use within and outside the organisation. If a security incident nevertheless arises, we will inform you as soon as possible and implement measures to limit the effects and prevent a repeat of the incident in future.

We only use your data (name, company name, address, place of residence, e-mail, telephone) for the following purposes: 

• processing requests you submit for information or publications. 
• providing additional information about current developments. 
• sending our digital newsletter.
• compiling user statistics. 
• securing and improving our website.

When you subscribe to the H+C and Spiegelapp newsletter, we will only use you e-mail address to send you this newsletter. When you unsubscribe from the newsletter, we will remove your e-mail address from our list of recipients.

We may use data processors to process your personal data. These data processors act only in accordance with our instructions. We do not provide third parties with personal data for other purposes, unless this is required to report criminal offences.

We will not retain your data for longer than is necessary to carry out our activities, unless this is mandated by legislation and regulations.

Personal data processing rights
You have the right to view your personal data. This means you can ask H+C/Spiegelapp which personal data about you we have in our possession and the purposes for which we require your data. If necessary, you may ask us to amend or delete your personal data if you object to the use of your personal data. In this case, please contact us:

H+C & SPIEGELAPP
Telephone: +31 70 - 346 92 05
E-mail: info@h-c.nl

Amendments
H+C reserves the right to make amendments to this disclaimer/privacy statement. As such, we advise you to read this document regularly so that you are aware of any amendments.

Hauptmeijer en Clotscher BV, The Hague
© 2022